Additional security services are available to ensure the highest level of safety and security for cruise vessels, passengers, and crew. Solutions include manpower and equipment to meet the unique needs of each vessel. This service requires a minimum of 48 hours in advance for each request.
Guests and crew embarking or disembarking from a ship during its journey can check in at the terminal. All passenger processing will be managed by ship agents and Customs and Immigration personnel.
La Goulette Cruise Port Customs Department operates on office hours during the weekdays and on call hours to offer customs clearance and support services.
Adherence to the highest international standards set by the ISPS Code ensures comprehensive security measures are available to protect ships and port facilities from security-related risks.
Highly trained K9 units are available as an essential part of the security team. These specialized dogs detect explosives, narcotics, and other contraband, providing an additional layer of security and peace of mind. This on-demand service requires 72 hours prior notice
Experienced mooring dock agents assist in berthing and securing the ship along the assigned berth.
Advanced luggage screening processes are available, ensuring all baggage is thoroughly inspected for prohibited items and maintaining a safe and secure environment for passengers and crew members.
MARPOL-compliant services include waste reception, disposal, sewage treatment, and hazardous waste discharge. International standards ensure safe and environmentally friendly waste handling. Available upon request.
Metal detectors are available and strategically placed to detect any unauthorized metallic objects, providing an essential layer of security to safeguard passengers, crew, and port staff.
Assistance is provided for passengers with mobility issues, ensuring safe and comfortable transit to and from the ship gangways and the city. Services cater to all passengers, providing a seamless travel experience.
Latest technology and procedures are used in our passenger screening services, ensuring that all individuals embarking at the port are securely and efficiently screened.
Coordination and segregation of different services at the pier prevent cross flows and ensure passenger safety. Operational movements are carefully planned to provide a smooth and secure experience.
Supporting ships with the navigation of vessels, pilots act as advisors to the master of the vessel and experts on local waters and navigation. Mandatory service.Supporting ships with the navigation of vessels, pilots act as advisors to the master of the vessel and experts on local waters and navigation. Mandatory service.
Tunisia’s Police Force provides regular security support from its port outpost , which operates from a nearby station. Tunisia Immigration officers are stationed at the port and provide 24/7 assistance and support service.
OPRC – Established measures are in place for dealing with pollution incidents, protecting the terminal facility and cooperating with national and international regulations.
Mobile working areas in terminal annexes accommodate the specific requirements of ship operations. Flexible spaces are designed to meet various operational needs. Available upon request.
Towage service available includes one towboat with the capacity to handle up to 80 tons of bollard pull.
Guest Services 
Crew Services